Techinthebasket Reviews

Based on 40 customer reviews and online research, techinthebasket.com has a consumer rating of 3.8 out of 5 stars, indicating most customers are generally satisfied with Techinthebasket.

3.8 / 5.0

40 Reviews

5 Stars(26)

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4 Stars(2)

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3 Stars(1)

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2 Stars(0)

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1 Star(11)

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How would you rate Techinthebasket?

All Customer Reviews (40)

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George Sawbridge
Posted on 11/09/2024
Great supplier

Over the years I have made several purchases from techinthebasket, all of these have been as described and all arrived on time and in perfect condition, I will definitely use them again.
George Sawbridge, Kenilworth.

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Connor Meyer
Posted on 05/24/2021
Don't buy the extended warranty!

We purchased apple ear buds and paid for an extended warranty. The warranty covered repair or replacement. They developed a fault and we returned them as instructed however Tech in the basket have refused to repair or replace them and have offered 50% of the purchase price.
We rejected their offer and now they are not replying to our emails.
The phone number listed is a mobile and no-one answers so that is a waste of time.
Such a shame for this company to get a poor review for something they could easily resolve

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Guest
Posted on 04/26/2021
Excellent customer service

I recently ordered a mobile phone which I cancelled a few days later. I must say customer services were excellent and sorted out a full refund to my PayPal account very quickly. Many thanks.

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Scarlett Ford
Posted on 04/19/2021
Avoid at all cost

Avoid at all costDon't be tempted by its cheap prices as you will get empty parcel after few months of correspondence with its customers which is good only in playing games to kill time. My order now for more than three months and after a lot of complaints the company sent me a form I thought to claim back £275 I paid to buy a phone. To my surprise customers service responded it will send the form to police and the courier which has nothing to do with the customer.Any respectable online seller will either give you full refund or really send your order. Unfortunately Techinthebasket is not and should be avoided at all cost.Do NOT BUY FROM THEM

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Lillian Miles
Posted on 04/16/2021
Ordered Samsung S21 Ultra

Ordered Samsung S21 Ultra (G9980-256-BK) on 12th April (free shipping), in my hand via DPD 16th April.Up n running, everything seems as described.So top marks to TitB, thanks.Btw not one for leaving reviews but when your shelling out £800 on a phone can be a bit nervy using grey market suppliers, always good to see positive experiences as its usually the negative ones that get posted.

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Ellen Carlson
Posted on 04/16/2021
Nice looking

Nice looking, we already had one, this was a second unit. Well wrapped for delivery, pleased with it. Easy to order, quick delivery.

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Cameron Edwards
Posted on 04/16/2021
I am really happy with this product

I am really happy with this product - very easy to use and in exact way described. I use the iPad for procreate and it workshop really well!

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Randy Jennings
Posted on 03/25/2021
Very surprised how well this went…

Massively surprised how well this went after reading reviews, so much that I had to come back and leave my own experience. Wasn’t in a rush for my item so took a risk as their AirPods Pro were £30 cheaper than AO etc. Ordered them on a Thursday, they were delivered the following Wednesday.Their shipping flow may be different depending on what tech you’re buying, but my package had a return address to a warehouse in Salford, not anywhere overseas.AirPods were in pristine box with original seal intact. Will definitely use these guys again and recommend them to friends.

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Levi Taylor
Posted on 03/22/2021
Big scam

I bought Samsung A71 online from this company after reviewing what is said about this companyUnfortunately this company is big organised scam and you will lose your money and your time.The customer service is well trained to respond and deceive you initially delivery is delayed wait another six business days then sorry covid causing delivery pressureTrack numbers with royal mail are fake ones.End of the game they will send you empty parcel with electricity plug worth a pound.When you complain always respond ask you to claim from PayPal.If you want as I said to lose your money buy from this companyDr AB

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Roland Beck
Posted on 03/17/2021
As described - great price

Ordered Sony headphones for more than 100 GBP below RRP. Ordered Friday, arrived Wednesday. Sealed original product. Can't complain!

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Caitlin Foster
Posted on 03/09/2021
Order never arrived!!!

Placed an order beginning of Feb and it never arrived! Customer service said I can’t have a refund until the item is back with them - but it’s with the courier not me? Clearly happy to have my money for months and I don’t have the goods but won’t give me a refund. Had to escalate with PayPal!

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Tracy Graves
Posted on 02/28/2021
Pleased

I ordered one item as I was unsure whether the product would meet expectations. I am very pleased with the product and delivery service and will be purchasing more.

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